Custom ERP, CRM & POS Software for SMEs

Medical Stores / Pharmacies

Complete Pharmacy POS and Inventory Software

Effortlessly manage prescriptions, track medicine stock, control expiry dates, and streamline billing with Smart ECP — the all-in-one ERP, CRM, and POS solution for pharmacies.

💼 Why Smart ECP is Perfect for Pharmacies

Pharmacies handle complex inventory, sensitive expiry dates, and fast-moving counter sales. Smart ECP simplifies these processes through:

🔑 Key Features for Pharmacies

💊 Medicine Inventory Management

Barcode-based stock system for easy tracking
Batch number, expiry date, and manufacturer-wise entries
Real-time stock alerts and out-of-stock warnings
Supports multiple units of measure (e.g., strips, bottles)

🧾 POS & Quick Billing

Fast, reliable counter sales with barcode scanner support
Multi-payment options: cash, card, and bank transfers
Print prescription labels and receipts
Supports discounts and loyalty methods

📦 Purchase & Supplier Management

GRNs, purchase orders, and vendor ledger tracking
Auto stock updates on purchase entries

📆 Expiry Management & Alerts

Expiry tracking with reminders for near-expiry items
Stock adjustments for expired items

👥 Customer & Patient Relationship Management (CRM)

Track customer prescriptions and purchase history
Send SMS/email alerts for refills and new arrivals

📊 Reporting & Analytics

Sales reports by medicine, brand, or category
Detailed Profit, margin, expiry, and inventory audit reports
GST/Tax-ready invoices and data exports
Daily, weekly, and monthly sales summaries

👨‍⚕️Security & Compliance

Role-based access control for staff
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your unique needs

🚀 Benefits for Your Pharmacy

Reduce expired stock losses
Speed up billing during rush hours
Get a clear view of daily profits and stock movement
Build customer loyalty with fast service and reminders
Stay compliant with tax and inventory audit-ready reports

Ideal for:

Independent pharmacies, chain pharmacies, and medical stores
Pharmacies with multiple locations or departments
Pharmacies looking to improve customer service and operational efficiency
Hospital Dispensaries

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your pharmacy operations

Mobile Sale & Repair Shops

Complete Mobile Sale & Repair Management Software

Manage sales, repairs, and customer relationships seamlessly with Smart ECP — the all-in-one ERP, CRM, and POS solution for mobile shops.

💼 Why Smart ECP is Perfect for Mobile Shops

Mobile shops need to handle fast-paced sales, complex repairs, and customer relationships. Smart ECP simplifies these processes through:

🔑 Key Features for Mobile Shops

📱 Sales Management

Barcode-based stock management for quick sales
Multi-payment options: cash, card, and bank transfers
Customizable invoices with product images and details
Supports discounts, loyalty, and multi-payment methods

🔧 Repair Tracking

Track repair jobs with status updates and timelines
Manage customer devices with IMEI/serial number tracking
Manage repair tickets with issue descriptions, device model, and customer details
Assign jobs to technicians and update status (received, repairing, repaired, delivered)
Track parts used, estimated cost, and final charges
Automated notifications for job completion and pickup reminders

🧾 Serial & Warranty Management

Record serial numbers for appliances (phones, Tablets, ipads, etc.)
Monitor warranty start/end dates for sold items or repairs

📦 Inventory Management

Real-time stock updates on sales and purchases
Batch number, warranty expiry date, and manufacturer tracking
Stock alerts for low inventory levels
Group items like phone & charger

👥 Customer Relationship Management (CRM)

Track customer purchase history and preferences
Send SMS/email alerts for new arrivals and promotions
Manage customer profiles and loyalty programs
Send reminders for repair pickups and installment payments

📊 Reporting & Analytics

Sales reports by product, brand, or category
Detailed Profit, margin, repair status, and inventory audit reports
Daily, weekly, and monthly sales summaries
GST/Tax-ready invoices and data exports

👨‍🔧 Security & Compliance

Role-based access control for staff management
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your unique needs

🚀 Benefits for Your Mobile Shop

Never lose track of customer repairs or devices
Boost customer confidence with detailed job receipts and updates
Get a clear view of daily profits and stock movement
Manage large accessory inventories with ease
Stay compliant with tax and inventory audit-ready reports
Reduce theft/loss with item-level stock control

Ideal for:

Independent laptop & mobile shops, repair centers, and service providers
Shops with multiple locations or departments
Businesses looking to improve customer service and operational efficiency
Used Phone Dealers

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your operations

Electronics Sale & Repair Shops

Complete Electronics Sale & Repair Management Software

Manage sales, repairs, and customer relationships seamlessly with Smart ECP — the all-in-one ERP, CRM, and POS solution for electronics shops.

💼 Why Smart ECP is Perfect for Electronics Shops

Electronics stores handle both product sales and repair services. Smart ECP helps you streamline everything — from billing and inventory to warranty tracking and technician performance — in one integrated solution.

🔑 Key Features for Electronics Shops

📺 Sales Management

Barcode-based stock management for quick sales
Multi-payment options: cash, card, and bank transfers
Customizable invoices with product images and details
Supports discounts, loyalty, and multi-payment methods

🔧 Repair Tracking

Track repair jobs with status updates and timelines
Manage customer devices with serial number tracking
Manage repair tickets with issue descriptions, device model, and customer details
Assign jobs to technicians and update status (received, repairing, repaired, delivered)
Track parts used, estimated cost, and final charges
Automated notifications for job completion and pickup reminders

🧾 Serial & Warranty Management

Record serial numbers for appliances (TVs, ACs, Refrigrators, etc.)
Monitor warranty start/end dates for sold items or repairs

📦 Inventory Management

Real-time stock updates on sales and purchases
Track electronics stock by category (TVs, audio systems, kitchen appliances, etc.)
Add stock with brand, model, supplier, cost, batch number, category, and warranty info
Stock alerts for low inventory levels
Group items like TV & sound-system, AC & heater, etc.
Stock adjustments for broken or stolen items

👥 Customer Relationship Management (CRM)

Maintain customer profiles, purchase history, and service logs
Send SMS/email alerts for new arrivals and promotions
Manage customer profiles and loyalty programs
Send reminders for repair pickups and warranty renewals

📊 Reporting & Analytics

Top-selling products & most repaired devices
Sales reports by product, brand, or category
Detailed Profit, margin, repair status, and inventory audit reports
Daily, weekly, and monthly sales summaries
GST/Tax-ready invoices and data exports
Job turnaround times and staff productivity

👨‍🔧 Security & Compliance

Role-based access control for staff management
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your unique needs

🚀 Benefits for Your Electronics Shop

Complete control over sales, repairs, and stock in one dashboard
Avoid lost devices or disputes with transparent job tracking
Get a clear view of daily profits and stock movement
Build customer loyalty with fast service and reminders
Stay compliant with tax and inventory audit-ready reports
Manage extended warranties and expired service follow-ups

Ideal for:

Independent electronics shops, repair centers, and service providers
Shops with multiple locations or departments
Businesses looking to improve customer service and operational efficiency
Authorized Service Centers

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your operations

Cafe & Restaurants

POS, Billing & Inventory Software for Food & Beverage Businesses

Manage dine-in, takeaway, delivery, kitchen orders, and inventory — all in one cloud-based system tailored for cafés and restaurants.

🍽️ Why Cafés & Restaurants Choose Smart ECP

Running a food business involves handling rapid orders, kitchen coordination, stock control, and customer satisfaction — all in real time. Smart ECP is designed to help cafés and restaurants streamline operations, reduce wastage, and increase profitability.

🔑 Key Features for Cafes & Restaurants

🍽️ Order Management

Table management and order tracking
Customizable menu with item images and descriptions
Add items by category (coffee, desserts, meals, etc.)
Multi-payment options: cash, card, and mobile payments
Supports discounts, loyalty, and multi-payment methods
Print kitchen order tickets (KOT)

🍱 Kitchen Display System (KDS) & KOT Printing

Real-time order updates for kitchen staff
Print KOTs with item details and special instructions
View active orders and update statuses (preparing, served)

🍴 Table Management

Define table layout and assign orders per table
Transfer tables, merge bills, or switch between dine-in/takeaway

📦 Ingredient & Raw Material Inventory

Track usage of ingredients (flour, cheese, spices, etc.)
Link recipes to menu items for automatic stock deduction
Monitor wastage, spoilage, and consumption reports
Stock alerts for low inventory levels

🚚 Takeaway & Delivery Orders

Accept orders for takeaway or home delivery
Print delivery slips with address & rider assignment
Log delivery time and payment collection
Track delivery performance and customer feedback

👥 Customer Loyalty & Promotions

Record regular customers and visit frequency
Offer discounts, loyalty points, or combo deals
Schedule SMS/WhatsApp campaigns for special offers
Send reminders for birthdays or anniversaries

📊 Reporting & Analytics

Daily sales, table-wise billing, item-wise consumption
Profitability by item, outlet, or time slot
Daily, weekly, and monthly sales summaries
Kitchen performance and staff productivity

👨‍🍳 Security & Compliance

Role-based access control for staff management
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your cafe or restaurant's unique needs

🚀 Benefits for Your Cafe or Restaurant

Speed up order processing and reduce customer wait times
Improve table turnover and customer satisfaction
Get a clear view of daily profits and stock movement
Prevent ingredient shortages and control food cost
Improve kitchen-to-waiter coordination
Analyze best-selling items and peak hours to grow sales

Ideal for:

Independent cafes, restaurants,Fast Food Chains, and food service providers
Casual & Fine Dining Restaurants
Juice Bars & Ice Cream Parlors
Businesses with multiple locations, Multi-branch or Franchise Restaurants

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your cafe or restaurant operations

Smart ECP for Barber Shops & Beauty Salons

Appointment Booking, POS & CRM Software for Grooming Businesses

Streamline your barber shop operations with Smart ECP — the all-in-one ERP, CRM, and POS solution designed for grooming businesses.

💼 Why Smart ECP is Perfect for Barber Shops & Salons

Managing walk-ins, appointments, retail product sales, and stylist commissions can be complex. Smart ECP simplifies daily operations while giving you the tools to retain clients and grow your grooming business.

🔑 Key Features for Barber Shops & Salons

📅 Appointment Scheduling

Accept online or in-store bookings
Automated reminders for customers
Manage staff schedules and availability
Set availability for each stylist or service provider

💇‍♂️ Service & Staff Management

Add unlimited services (haircut, facial, massage, etc.)
Assign staff to each service
Customizable service menu with pricing and duration
Multi-payment options: cash, card, and mobile payments
Supports discounts, loyalty, and multi-payment methods
Group services like haircut & shave, facial & massage, etc.

🧾 POS Billing & Discounts

Generate quick bills for services and product sales with customer info
Apply discounts, promo codes, and loyalty benefits
Accept cash, card, mobile wallets, or split payments
Sell retail products with barcode scanning

📦 Inventory Management

Real-time stock updates on sales and purchases
Batch number, expiry date, and supplier tracking
Stock alerts for low inventory levels
Track retail products sold alongside services
Group items like shampoo & conditioner, hair gel & spray, etc.
Stock adjustments for damaged or expired products

💵 Staff Commissions & Attendance

Define commission rates per service or product
Auto-calculate payouts based on completed appointments
Manage employee shifts, check-ins, and leaves
Track staff performance and sales

👥 Customer Relationship Management (CRM)

Track customer preferences and service history
Send SMS/email alerts for promotions and events
Manage customer profiles and loyalty programs or package memberships
Auto-send appointment reminders or birthday wishes

📊 Reporting & Analytics

Service-wise income, staff-wise revenue, product sales, or time period
Detailed Profit, margin, and inventory audit reports
Daily, weekly, and monthly sales summaries
Customer retention and appointment trends

👨‍🔧 Security & Compliance

Role-based access control for staff management
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your unique needs

🚀 Benefits for Your Barber Shop

Speed up appointment scheduling and reduce customer wait times
Improve service delivery and customer satisfaction
Get a clear view of daily profits and stock movement
Build customer loyalty with fast service and reminders
Stay compliant with tax and inventory audit-ready reports
Manage large retail inventories with ease
Reduce no-shows with automated reminders
Track staff performance and optimize schedules
Retain customers using loyalty rewards and CRM tools
Increase revenue through bundled services and retail upselling

Ideal for:

Independent barber shops, Beauty Salons, and Unisex Salons
Spas & Massage Parlors, Bridal & Grooming Studios
Businesses with multiple locations or departments
Establishments looking to improve customer service and operational efficiency

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your operations

Gyms & Fitness Centers

Gym & Fitness Center Management Software

Memberships, Automate Renewals, and Manage Trainers — with Smart ECP Smart ECP brings powerful tools to gyms and fitness clubs for managing member subscriptions, trainer schedules, service packages, and payments—all through one intuitive system.

💼 Why Smart ECP is Perfect for Gyms & Fitness Centers

Gyms and fitness centers need to manage memberships, class schedules, and customer relationships efficiently. Smart ECP simplifies these processes through:

🧩 Core Features for Gyms & Fitness Studios

🏋️ Membership & Subscription Management

Track member profiles, memberships, and renewals
Create packages (monthly, quarterly, yearly, per-session)
Track member start/end dates, status, and renewal history
Automated reminders for membership expirations

💪 Trainer & Session Scheduling

Customizable class schedules with booking options
Assign trainers to members or classes
Track availability, working hours, and sessions completed
Manage trainer profiles with qualifications and specialties

💳 Service & Package Customization

Offer personal training, yoga, Zumba, diet consulting, or physiotherapy
Bundle services into attractive packages (e.g. 3-month plan with trainer)
Add one-time, recurring, or custom billing per service
Track service usage and remaining sessions

💲 POS & Payment Tracking

Record payments via cash, card, online
Apply discounts, loyalty benefits, or promotional codes
Track due balances and issue receipts instantly
Supports multi-payment methods & split payment for convenience

📊 Dashboards & Reporting

View new vs. expired memberships
See revenue by trainer, time period, or service
Monitor peak attendance times and underused facilities
Track member retention and churn rates

👨‍🔧 Security & Compliance

Role-based access control for staff management
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your unique needs

🚀 Benefits for Your Gym or Fitness Center

Speed up membership management and reduce waiting time
Improve class scheduling and customer satisfaction
Get a clear view of trainer performance and profits
Build customer loyalty with fast service and reminders
Stay compliant with tax and inventory audit-ready reports
Manage large service inventories with ease

Ideal for:

Independent gyms, fitness centers, and health clubs
Businesses with multiple locations or departments
Yoga Studios, Dance Schools, and Personal Trainers
Establishments looking to improve customer service and operational efficiency

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your operations

Hotel & Guest House Management

Complete Hotel Management Software

Manage bookings, check-ins, billing, and customer relationships seamlessly with Smart ECP — the all-in-one ERP, CRM, and POS solution for hotels and guest houses.

💼 Why Smart ECP is Perfect for Hotels & Guest Houses

Hotels and guest houses need to handle room bookings, customer check-ins, billing, and service requests efficiently. Smart ECP simplifies these processes through:

🔑 Key Features for Hotels & Guest Houses

🏨 Room Booking & Management

Manage room availability, types, and rates
Track bookings by date, customer, and room type
Automated reminders for check-ins and check-outs
Group bookings for events or conferences

🛎️ Check-in & Check-out Process

Quick check-in with ID verification and room assignment
Manage early check-ins, late check-outs, and cancellations
Print guest registration forms and invoices
Track guest preferences and special requests

💳 POS Billing & Payments

Record payments via cash, card, online
Apply discounts, loyalty benefits, or promotional codes
Track due balances and issue receipts instantly
Supports multi-payment methods & split payment for convenience

📦 Inventory Management

Track supplies like linens, toiletries, food items, etc.
Batch number, expiry date, and supplier tracking
Stock alerts for low inventory levels
Group items like towels & toiletries, food & beverages, etc.

👥 Customer Relationship Management (CRM)

Maintain guest profiles with preferences and history
Send SMS/email alerts for promotions and events
Manage customer profiles and loyalty programs or package memberships
Auto-send reminders for upcoming stays or special offers

📊 Reporting & Analytics

Room occupancy rates, revenue by room type or time period
Detailed Profit, margin, and inventory audit reports
Daily, weekly, and monthly sales summaries
Customer retention and booking trends

👨‍🔧 Security & Compliance

Role-based access control for staff management
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your unique needs

🚀 Benefits for Your Hotel or Guest House

Speed up room bookings and reduce customer wait times
Improve check-in/check-out processes and customer satisfaction
Get a clear view of daily profits and stock movement
Build customer loyalty with fast service and reminders
Stay compliant with tax and inventory audit-ready reports
Manage large inventories with ease

Ideal for:

Independent hotels, guest houses, and bed & breakfasts
Businesses with multiple locations or departments
Resorts, motels, and serviced apartments
Establishments looking to improve customer service and operational efficiency

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your operations

Retail Stores

Complete Retail Management Software

Manage sales, inventory, customer relationships, and staff performance seamlessly with Smart ECP — the all-in-one ERP, CRM, and POS solution for retail stores.

💼 Why Smart ECP is Perfect for Retail Stores

Retail stores need to handle product sales, inventory management, customer relationships, and staff performance efficiently. Smart ECP simplifies these processes through:

🔑 Key Features for Retail Stores

🛒 Sales Management

Barcode-based stock management for quick sales
Multi-payment options: cash, card, and bank transfers
Customizable invoices with product images and details
Supports discounts, loyalty, and multi-payment methods

📦 Inventory Management

Real-time stock updates on sales and purchases
Track products by category (electronics, clothing, groceries, etc.)
Stock alerts for low inventory levels
Add stock with brand, model, supplier, cost, batch number, category, and warranty info
Group items like TV & sound-system, AC & heater, etc.
Stock adjustments for broken or stolen items

👥 Customer Relationship Management (CRM)

Maintain customer profiles, purchase history, and service logs
Send SMS/email alerts for new arrivals and promotions
Manage customer profiles and loyalty programs
Send reminders for repair pickups and warranty renewals

📊 Reporting & Analytics

Top-selling products & most repaired devices
Sales reports by product, brand, or category
Daily, weekly, and monthly sales summaries
GST/Tax-ready invoices and data exports
Job turnaround times and staff productivity
Customer retention and sales trends
Track staff performance and optimize schedules
Detailed Profit, margin, repair status, and inventory audit reports

👨‍🔧 Security & Compliance

Role-based access control for staff management
Audit logs for all transactions and changes
Data encryption and secure backups
GDPR and HIPAA compliance features

Integration & Support

Integrates with third-party apps
24/7 support and regular updates
Supports multiple locations
Customizable to fit your unique needs

🚀 Benefits for Your Retail Store

Complete control over sales, inventory, and customer relationships in one dashboard
Avoid lost devices or disputes with transparent job tracking
Get a clear view of daily profits and stock movement
Build customer loyalty with fast service and reminders
Stay compliant with tax and inventory audit-ready reports
Manage extended warranties and expired service follow-ups
Track staff performance and optimize schedules
Increase revenue through bundled services and retail upselling

Ideal for:

Retail Stores: Grocery stores, clothing stores, shoe stores, toy shops, gift shops, home décor stores, and supermarkets
Electronics & Mobile Shops: Mobile phone retailers, computer/laptop shops, electronics showrooms, accessories stores, and gadget kiosks
Health & Beauty: Cosmetics stores, beauty supply shops, pharmacy/drug stores, and optical stores
Stationery & Essentials: Stationery shops, book stores, kitchenware stores, and hardware stores
Repair & Service Centers: Authorized service centers, mobile/laptop repair shops, appliance repair shops, and multi-brand service hubs
Automotive Services: Car repair workshops, oil change centers, tire shops, auto parts stores, and car wash/detailing businesses
Multi-location Businesses: Retail chains, franchises, or businesses with multiple branches or departments
Customer-Centric Stores: Shops aiming to improve customer experience, operational efficiency, and sales tracking

Get Started Today!

Contact us for a free demo and consultation
Learn how Smart ECP can transform your operations